Privacy Policy

Effective Date: 13th March 2025

Alex Ballagh Wellness ("we", "our", "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit www.alexballagh.com and use our services, including programs delivered via the Trainerize App.

1. Information We Collect

We may collect personal information such as:

  • Name, email address, contact details

  • Health and wellness goals (as provided for personalized services)

  • Payment information (processed securely via third-party providers)

  • Usage data from the Trainerize App (e.g., program progress, check-ins)

2. How We Use Your Information

We use your information to:

  • Provide personalised coaching, yoga, and wellness services

  • Manage bookings, payments, and communications

  • Deliver customised programs via the Trainerize App

  • Improve our website, services, and user experience

  • Comply with legal obligations

3. Data Sharing & Third Parties

Your personal data will never be sold. We may share necessary information with trusted partners only to deliver services (e.g., Trainerize App, payment processors) and to comply with legal requirements. All third parties are required to protect your data in accordance with applicable privacy laws.

4. Data Security

We implement appropriate technical and organizational measures to safeguard your information. This includes secure storage, encrypted communications, and limited access protocols.

5. Your Rights

You have the right to:

  • Access, update, or delete your personal information

  • Withdraw consent at any time

  • Object to or restrict certain data processing
    To exercise these rights, please contact alex@alexballagh.com

6. Use of the Trainerize App

When accessing services through the Trainerize App, your data is also subject to Trainerize’s privacy practices. Please review their Privacy Policy when using the app.

7. Cookies & Analytics

Our website may use cookies and analytics tools to enhance user experience. You can manage cookie preferences via your browser settings.

8. Changes to this Policy

We may update this Privacy Policy to reflect changes in our practices or legal obligations. The updated version will be posted on this page with a revised "Effective Date."

9. Contact Us

For questions or concerns about this Privacy Policy or your personal data, please contact:
📧 alex@alexballagh.com